This article explains the user roles in Trustcruit and how to invite new users to your dashboard.
User roles
There are three user roles:
Admin: sees data for all segments, and can invite users and manage roles and access.
Member: sees data for all segments, but can't invite users.
Segment user: only sees data for the segments they have access to, and can manage users in those segments.
How to find your users
Open your dashboard Settings.
Open the Users tab.
Here you see everyone with access to the account, with their Role and access and Status. The status is Active when the user has accepted the invitation, and Pending when they haven't yet.
You can filter the list by Segment, Role and Status, or search by name or email. Click Clear filters to see all users again.
How to invite users
Click Invite user.
Enter the user's email address. To invite several people at once, paste a list of addresses into Paste a list and click Add. You can separate the addresses with commas, semicolons, spaces or new lines.
Choose a role for each user, or use Set all to to give everyone the same role.
For segment users, choose their segments under Segment for this user.
Click Add user if you want to add another person manually.
Click Send invite.
Invitations expire after 14 days. If you're invited to several segments, you can accept all the invitations at once. Want to remove someone's access? Read Remove a user.